Privacy Policy

1. Overview
Orbfocus Healthcare Services Pvt. Ltd. (“Zyael App”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information.

2. Information We Collect

  • Personal Information: Name, age, gender, contact details, and demographic information.

  • Health Information: Medical history, prescriptions, and consultation records.

  • Payment Information: Credit/debit card details, UPI IDs, and transaction data.

  • Device Information: IP address, device type, operating system, and app usage metrics.

3. How We Use Your Information

  • To provide and improve our Services.

  • To communicate with you about bookings, orders, and updates.

  • To personalize your experience based on your health profile.

  • To comply with legal and regulatory requirements.

4. Sharing of Information

  • Information is shared with healthcare providers to facilitate services.

  • Payment processors receive necessary details to complete transactions.

  • We may disclose information if required by law or in response to valid legal processes.

5. Data Retention
Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security
We employ encryption, firewalls, and secure servers to protect your data. Despite these measures, no system is entirely secure, and Users are encouraged to safeguard their accounts.

7. Your Rights

  • You have the right to access, correct, or delete your personal information.

  • You may withdraw consent for data usage, subject to legal and contractual obligations.

8. Updates to Privacy Policy
This policy may be updated periodically. Users will be notified of significant changes through the app.

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